Your SEO optimized title page contents

Job Description

Assists the Twin Oaks Supervisor with the daily operation of and quality of care provided at the community residence.  All shifts are stay awake shifts.

Essential Duties & Responsibilities: 

  • Assists residents with daily needs including but not limited to cleaning, cooking, transportation, linkage to other services
  • Oversees accuracy of documentation of client health record including but not limited to services provided, coordination of care, and medical information
  • Ensures the integrity of the medical management program is maintained and residents needs are met
  • Observes the self-administration of medications according to established protocol
  • Schedules medical appointments and coordinates medical transportation for residents both internally and through medical transportation
  • Collaborates, documents and timely communicates client incidents/events according to established protocol
  • Assists supervisor with financial management of residents funding
  • Ensures a safe and clean living environment
  • Assists in planning and coordinating social activities in conjunction with the team
  • Contributes to continuous quality improvement
  • Oversees Residential Aides in the absence of the Twin Oaks Supervisor
  • Provides resident transportation as needed
  • Participates in staff and department meetings as scheduled and attends trainings as required
  • Performs other duties consistent with position description as assigned


  • High School diploma or equivalent and experience in human services required
  • Experience working with special needs populations required; experience working with individuals recovering from severe mental illness and/or substance use disorders preferred
  • Strong interpersonal, communication, time management, problem solving, leadership, and organizational skills required
  • CPR certified or able to achieve certification within 6 months of employment
  • Must be able to lift up to 20 lbs and have the ability to climb and descend stairs
  • Ability to work a flexible schedule to accommodate the needs of the program
  • Proficient in Microsoft Office software and in maintenance of electronic records/charts
  • Valid NYS driver’s license and reliable transportation for required local travel
  • Ability to demonstrate sound judgement and to practice within ethical parameters