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Personalized Recovery-Oriented Services (PROS) believes that recovery is a reality for individuals with severe mental health conditions. We offer support in attaining goals and desired life roles.

PROS Learning Center is a comprehensive recovery oriented program for adult individuals with severe and persistent mental illness. The goal of the program is to integrate treatment, support and rehabilitation in a manner that facilitates the individual’s recovery. Some of the goals of the program include:

  • Limit inpatient utilization
  • Increase employment
  • Attain higher levels of education
  • Secure preferred housing

PROS might be right for you if:

  • You are at least 18 years old
  • You are having trouble reaching goals in areas such as work, school, relationships and stable housing
  • Barriers related to mental health and/or substance use keep you from reaching your goals

PROS Learning Center Mission: To partner with participants to learn to live beyond the negative consequences of mental illness and achieve life roles of their choosing with success and satisfaction.

Services within PROS

There are four service components that individuals can receive within the PROS program:

Community Rehabilitation and Support Services (CRS): Designed to engage and assist individuals in managing their lives and restoring skills and support necessary for being successful within their community. Some of the servicesunder this component include assessment, wellness, self-management, benefits and financial management.

Intensive Rehabilitation (IR): Provided individually or in small groups, Intensive Rehabilitation (IR) is used when the participant is ready to take a step toward reaching a specific goal that is difficult, or they need support to maintain progress they have already made. IR also uses targeted interventions that help reduce risks, involvement in the criminal justice system, loss of housing, or loss of a valued life role. If the participant has a relapse in mental health symptoms or substance use, Intensive Rehabilitation can help them focus on their goals.

Ongoing Rehabilitation and Support (ORS): Offering support and mental health treatment for employed individuals working in the community at least 10 hours per week. Ongoing Rehabilitation and Support staff can help participants manage symptoms that make it difficult to find and maintain employment.

Clinic Treatment (CT): A recovery-focused approach that  can help participants overcome barriers that may be caused by their physical health, mental health and/or substance use disorder to help stabilize, alleviate and control psychiatric symptoms. Clinic Treatment includes nursing, counseling and medication management.


Supported education is designed to support individuals with mental illness to further their educational background. Possible goal direction may include acquisition of a High School Equivalency Diploma, pursuing an Associate’s, Bachelor’s or graduate level degrees, or vocational training.


Supported employment assists individuals with psychiatric disabilities in securing and sustaining competitive employment in the community. An employment specialist determines the readiness of an individual and refers him or her to the program. A job developer markets the program to prospective employers and assists in matching positions with the individuals. An employment counselor provides on and off-site counseling, job coaching, advocacy and additional support services, as needed.

Additional services within PROS include:
Family Services
An approach for partnering with you and your family to treat serious mental illnesses. It is designed to help individuals by including their support system (family, friends, neighbors, clergy or others) in their recovery process.
Integrated Dual Disorder Treatment
Actively combines interventions to address substance use and mental disorders in order to treat both disorders and the person as a whole, effectively.
Medication Management
Provides individuals or their supports with information on medications including efficacy and side affects. You will be supported in learning about the affects that medication has on your mental health condition as well as managing your side effects with healthy lifestyle changes.
Supported Employment Support
The Individual Placement and Support model is a group of services designed to assist you with attaining and/or keeping employment. Services address the strengths and barriers that will ultimately lead to competitive employment and economic self-sufficiency. Sometimes, shadowing experiences or volunteer placements are used to help individuals move toward employment.
Wellness Self-Management
This skill-building curriculum focuses on several aspects of wellness. Optional homework assignments allow you to personalize the material to your own needs.

Those interested in learning more about Personalized Recovery-Oriented Services should contact our program supervisor:

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2155 State Route 22B
Morrisonville, NY 12962
Phone: (518) 563.8000


Contact Us

Corporate Office: 518.563.8206
22 US Oval, Suite 218, Plattsburgh, NY 12903


Crisis Helpline: 1.866.577.3836
Adult & Child Clinic: 518.563.8000
STOP DV Hotline: 1.888.563.6904